FAQs

Welcome to our FAQ (frequently asked questions) page.

If you have any further questions you can reach us at contact@thinkorange.com or fill out a form on our contact page.

How do I care for my garments?

Garment Care


Each piece is crafted from carefully selected fabrics. To maintain its quality, we recommend caring for your garment according to its material composition.


Wash at low temperatures using a mild detergent. Hand washing is preferred for delicate fabrics such as silk, wool, and fine blends, while cotton, linen, denim, and most synthetics can be machine washed on a gentle cycle. Always wash with similar colours.


Avoid bleach and harsh chemicals. Fabric softeners are not recommended for synthetic or performance fabrics.


Air drying is advised to preserve shape and finish. Lay wool and knitwear flat to dry, while cotton, linen, and blended fabrics can be hung. Avoid tumble drying unless necessary, using low heat only.

Iron on a low to medium setting. Cotton and linen can tolerate higher heat, while silk, wool, and synthetics should be pressed gently or steamed. Always iron inside out where possible.

Denim should be washed inside out and separately when new to prevent colour transfer. Blended fabrics should be treated with care according to their most delicate fibre.

Natural materials such as cotton and linen may soften over time, while wool and knitwear require gentle handling to retain their shape.

If unsure, always opt for the gentlest care method or consult a professional cleaner.

With proper care, your garment will maintain its form and continue to wear beautifully over time.

What is your returns policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

More information can be found on our delivery and returns page.

Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Manufacturing
Return policy

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Shipping

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Manufacturing

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.