Terms and conditions

Terms & Conditions

Last Updated: May 2026

Welcome to Think Orange (“we”, “our”, “us”). These Terms & Conditions govern your use of our website located at www.thinkorangeco.com and any purchases made through our platform.

By accessing our website or purchasing our products, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please do not use this website.

1. About Think Orange

Think Orange is a premium streetwear and smart clothing brand offering fashion apparel, accessories, and technology-enhanced wearable products.

2. Eligibility

By using this website, you confirm that:

• You are at least 18 years old, or have permission from a parent or guardian.
• You are legally capable of entering into binding agreements.
• The information you provide is accurate and complete.

3. Products & Services

We aim to ensure all product descriptions, pricing, images, and availability are accurate. However:

• Colours and appearance may vary slightly depending on device displays.
• Product availability may change without notice.
• We reserve the right to limit quantities or discontinue products at any time.

Certain products may contain wearable technology, smart features, sensors, batteries, or software integrations.

4. Pricing & Payment

All prices are displayed in GBP (£) unless otherwise stated.

We reserve the right to:

• Change pricing at any time
• Correct pricing errors
• Refuse or cancel orders affected by pricing inaccuracies

Payments are securely processed through third-party payment providers. Think Orange does not store full payment card details.

5. Orders

After placing an order, you will receive a confirmation email. This does not guarantee acceptance of your order.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities purchased
• Reject suspected fraudulent transactions

Orders are accepted only once dispatched.

6. Shipping & Delivery

Delivery estimates are provided for guidance only and are not guaranteed.

Customers are responsible for:

• Providing accurate delivery information
• Paying applicable customs duties or import taxes

Think Orange is not responsible for delays caused by couriers, customs, weather conditions, or events beyond our control.

Risk of loss passes to the customer upon successful delivery.

7. Returns & Refunds

Customers may request a return within 14 days of receiving their order provided items are:

• Unworn
• Unwashed
• In original condition
• Returned with original packaging and tags attached

Non-returnable items may include:

• Limited edition releases
• Personalised/custom items
• Opened wearable technology products
• Hygiene-sensitive items

Refunds are processed after inspection and approval of returned goods.

Shipping fees are non-refundable unless the item is faulty or incorrect.

8. Smart Clothing & Wearable Technology

Some Think Orange products may include integrated technology, smart connectivity, charging components, or companion software.

By purchasing these products, you acknowledge:

• Smart features may require compatible devices or applications
• Software updates may affect functionality
• Product performance may vary depending on usage conditions

Think Orange is not liable for:

• Damage caused by misuse
• Unauthorised modifications
• Improper charging or maintenance
• Compatibility issues with third-party devices

Smart clothing products are not medical devices and should not be relied upon for medical monitoring or emergency use.

9. Intellectual Property

All website content including:

• Logos
• Product designs
• Graphics
• Text
• Photography
• Videos
• Branding
• Digital content

is owned by Think Orange and protected under intellectual property laws.

You may not reproduce, distribute, modify, or commercially use any content without written permission.

10. User Conduct

You agree not to:

• Use the website unlawfully
• Attempt to interfere with website security
• Upload malicious software or code
• Copy or exploit website content without authorisation
• Misrepresent affiliation with Think Orange

We reserve the right to suspend or terminate access for violations of these Terms.

11. Accounts

If you create an account with us:

• You are responsible for maintaining account confidentiality
• You are responsible for activities conducted under your account
• You must notify us immediately of unauthorised use

We reserve the right to suspend or terminate accounts at our discretion.

12. Promotions & Discount Codes

Promotional offers and discount codes:

• Are subject to availability
• May expire without notice
• Cannot usually be combined unless stated otherwise

Think Orange reserves the right to cancel orders involving misuse or abuse of promotional codes.

13. Limitation of Liability

To the fullest extent permitted by law, Think Orange shall not be liable for:

• Indirect or consequential losses
• Loss of profits or revenue
• Business interruption
• Data loss
• Delays beyond our control
• Temporary website outages

Nothing in these Terms excludes liability that cannot legally be excluded under the laws of England and Wales.

14. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

By using our website, you consent to the collection and use of information in accordance with those policies.

15. Third-Party Links

Our website may contain links to third-party websites or services. Think Orange is not responsible for:

• External content
• Third-party privacy practices
• Third-party products or services

Use of third-party websites is at your own risk.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any disputes arising from use of this website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website following updates constitutes acceptance of the revised Terms.

18. Contact Information

For questions regarding these Terms & Conditions, please contact:

Think Orange

Website: www.thinkorangeco.com

Email: contact@thinkorangeco.com